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How dhini88 Handles Your Personal Information

Your account data — including the payment details you use with bKash, Nagad and Rocket — is handled with clear rules about what we collect, why we keep it, and who can see it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and correct dataBangladesh-region eligibility applies
dhini88 How dhini88 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Our platform applies several layers of account protection — from how we store your payment data to how we verify withdrawal requests. Each measure below reflects a real operational practice, not a general claim. Your data rights apply subject to local law and the eligible regions we serve.

Payment Data Handling

bKash, Nagad and Rocket transaction records are stored in encrypted form. We use them only to process your deposits, confirm withdrawals and prevent unauthorised activity on your account.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which sections you visit. You can turn off non-essential cookies in your browser settings without losing account access.

Account Security Practices

Every login triggers an OTP check to your registered mobile number. If we detect unusual access from an unfamiliar device, your account is flagged for re-verification before any withdrawal proceeds.

Data Retention and Deletion

We keep your data for as long as your account is active and for the period required by law after you close it. Once that window passes, we delete personal identifiers from our systems.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or delete your personal data, or if you have a question about how we handle your bKash, Nagad or Rocket payment records, our support team handles privacy requests through the channels below. We aim to respond to data requests within the timeframe required by the applicable rules for your region. Availability depends on local law and eligible regions.

Live Chat Open the chat icon from any page while logged in to your account. Our support team can take your privacy request and route it to the right team.
Email Support Send your data request or privacy question to our support email address shown in your account settings. Include your registered account name for faster handling.
Account Help Centre Log in, head to Account Settings, then select Help and Privacy. From there you can submit a formal data access or correction request directly.

Common Questions About Your Privacy at dhini88

These are the questions we hear most often about how we handle personal data, what rights you have, and how to act on them. If your question is not here, reach us through live chat or the account help centre.

We collect your name, mobile number, email address and the payment method you use — such as bKash, Nagad or Rocket. Device and session data is also logged for security purposes.

Yes. Submit a data access request through Account Settings or via our support email. We will provide a summary of the personal data we hold, subject to your eligible region's rules.

We do not sell or share your bKash, Nagad or Rocket payment records for marketing. We share data only with service providers who process transactions or where law requires disclosure.

Log in, go to Account Settings, and select the Help and Privacy option. You can submit a correction or deletion request there. We act on eligible requests within the required timeframe.

We use session cookies to keep your login active and analytics cookies to improve navigation. Non-essential cookies can be switched off in your browser without affecting your account or wallet access.

After closure, we retain only the data that applicable law in your eligible region requires us to keep. Personal identifiers are deleted once that legally required retention period ends.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.