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How dhini88 Sets Its Legal Boundaries

Using dhini88 means you accept the account rules, eligibility conditions and jurisdiction limits we maintain — all of which depend on your local law and the region you access from. We keep these terms clear so your account position is never ambiguous.

Jurisdiction-dependent accessBangladesh-eligible regionsAccount eligibility rulesbKash, Nagad, Rocket conditionsPolicy contact available
dhini88 How dhini88 Sets Its Legal Boundaries
ACCOUNT SECURITY

How We Handle Your Data and Account Integrity

Account security and data handling sit at the core of how we operate. We collect only the information needed to verify your identity, process payments through bKash, Nagad or Rocket, and maintain your account record. We do not sell your data to third parties. Here is how each area works in practice.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by applicable financial rules. You can request a summary of what we hold.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard is used. You can adjust cookie preferences through your browser settings at any time.

Identity Verification

When your withdrawal request is made, we verify that your registered name matches the bKash, Nagad or Rocket account receiving the funds. This step protects your account from unauthorised transfers.

Requesting Changes

To update your registered details or request account data deletion, contact support with your account ID and the specific change needed. We process such requests in line with our data policy.

REACH US DIRECTLY

How to Contact Us on Legal Matters

If you have a question about account eligibility, terms interpretation or a restriction on your account, our support team handles these through the channels below. Legal queries about your account are treated separately from general wallet support — flag them clearly when you write in so they reach the right team.

Live Chat Open the chat window from your account dashboard. Flag your query as a legal or eligibility matter so it routes to the right team without delay.
Email Support Send a detailed message including your registered account name and the wallet channel you use — bKash, Nagad or Rocket — so we can locate your account quickly.
Account Help Page Log in, go to Account Settings, and select the Help section. Submitted queries about terms or restrictions are tracked with a reference number for follow-up.

Answers to Common Legal and Account Questions

These are the questions we hear most often about account eligibility, terms, data and contact rights. If your question is not here, reach us through live chat or email with your account details ready.

No. Whether access is lawful depends on your local law and eligible region. You are responsible for confirming this before creating or continuing to use an account.

Your withdrawal will be held for verification. We require the wallet account name to match your registered details exactly. Contact support with both names to resolve the mismatch.

Send a request via email or live chat with your account ID and registered mobile number. We will compile and share the data held under your account within our standard processing window.

Yes. Submit a deletion request through account support. Note that some financial transaction data may need to be retained for a period under applicable Bangladesh Bank record-keeping rules.

We notify you through the contact details on your account when significant changes are made. Continuing to use your account after an update means you accept the revised terms.

Yes. All three wallet channels — bKash, Nagad and Rocket — require the registered wallet name to match your account. Mismatches trigger the same verification hold process.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.